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HLB Store
Gourmet Art, Food You Won't Forget


FAQs apply only to products bought from the HLB Online Store.

How does it work?

It's simple! Just follow these steps:

  1. Choose your food.
  2. Specify when you need your finger food delivered.
  3. Complete your purchase.

We'll get in touch to confirm the delivery date and time. Just a few clicks and your event catering is all set!

How is my food delivered?

Your order will be delivered in eco-friendly cardboard boxes. All finger foods are delivered fully cooked and chilled. Cold items are prepared and ready to be served. For hot canapés, preheat your oven to 160°C, transfer the finger foods to metal baking trays, and reheat for approximately 4-8 minutes until hot. Remember, sauces are provided separately and should not be heated in the oven.

How soon can I get my catering delivered?

We require a minimum of 7 days' notice to prepare your order. If you need your food sooner, please reach out to us at 8503 7394 before placing your order. We'll make every effort to accommodate your request.

How many pieces should I order per person?

We recommend ordering 8-10 pieces per person. If the finger food is meant to serve as an entree, 3-5 pieces per person will suffice. For children under 8 years old, about 4-6 pieces should be enough.

How much my delivery will cost me?

Delivery charges are calculated based on your location and will be provided at checkout. Alternatively, you can pick up your catering order free of charge with no minimum purchase required.

How far in advance should I place my order?

To ensure we can fully accommodate your needs, we recommend placing your order at least 7 days prior to your event. If you need catering on short notice, please contact us directly, and we'll make every effort to meet your request.

What is the minimum order amount for delivery?

If you prefer to pick up your order, there is no minimum requirement. However, for deliveries, our minimum order starts at $100 and can go up to $200 depending on your location, which will be confirmed during checkout.

Is there a minimum order for pick up?
No, there is no minimum purchase requirement for pick-up orders.

What areas do you deliver to?

We deliver within a 25 km radius of our warehouse in Mentone. You can also opt to pick up your order directly from us without any additional cost or minimum order requirement.

What are the accepted payment methods?

We accept Visa, MasterCard, and American Express.

How will I know if my order is confirmed?

Once you place your order, you will receive a confirmation email right away. Additionally, one of our team members will reach out to you before delivery to confirm the details and arrange the delivery date and time.

Can I hire staff to heat up and/or serve my food?

Absolutely! For more information on hiring staff for your event, please contact us at 8503 7394 or email us at events@hlbcatering.com.au. We're here to help with all your catering needs.